RESET 7900 SERIES IP PHONES TO FACTORY DEFAULT

This document considers following series of IP Phones for resetting to factory default –

  • 7940
  • 7960
  • 7941
  • 7961

THE STEP BY STEP PROCEDURE FOR RESETTING 7940 AND 7960 IP PHONES TO FACTORY DEFAULT ARE AS BELOW –

  1. Unplug the power cable from the phone, and then plug in the cable again.The phone begins its power up cycle.
  2. Immediately press and hold # and while the Headset, Mute, and Speaker buttons begin to flash in sequence, release #.
  3. The line buttons flash in sequence in order to indicate that the phone waits for you to enter the key sequence for the reset.Press 123456789*0# within 60 seconds after the Headset, Mute, and Speaker buttons begin to flash.

Key points to remember –

  • If you repeat a key within the sequence, for example, if you press 1223456789*0#, the sequence is still accepted and the phone resets.
  • If you do not complete this key sequence or do not press any keys, after 60 seconds the Headset, Mute, and Speaker buttons no longer flash, and the phone continues with its normal startup process. The phone does not reset.
  • If you enter an invalid key sequence, the buttons no longer flash, and the phone continues with its normal startup process. The phone does not reset.
  • If you enter this key sequence correctly, the phone displays this prompt:upgrading.

 

THE STEP BY STEP PROCEDURE FOR RESETTING 7941 AND 7961 IP PHONES TO FACTORY DEFAULT ARE AS BELOW –

  1. Unplug the power cable from the phone, and then plug in the cable again.The phone begins its power up cycle.
  2. Immediately press and hold # and while the Headset, Mute, and Speaker buttons begin to flash in sequence, release #.The line buttons flash in sequence in order to indicate that the phone waits for you to enter the key sequence for the reset.
  3. Press 123456789*0# within 60 seconds after the Headset, Mute, and Speaker buttons begin to flash.

Key points to remember –

  • If you repeat a key within the sequence, for example, if you press 1223456789*0#, the sequence is still accepted and the phone resets.
  • If you do not complete this key sequence or do not press any keys, after 60 seconds the Headset, Mute, and Speaker buttons no longer flash, and the phone continues with its normal startup process. The phone does not reset.
  • If you enter an invalid key sequence, the buttons no longer flash, and the phone continues with its normal startup process. The phone does not reset.
  • If you enter this key sequence correctly, the phone displays this prompt:upgrading

 

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